SPARKCO SUCKS!!!

Written: Monday, October 20, 2003 by Amish Solanki

Below I have listed my story, and dealings with Sparkco.com. This all started over a year ago, beginning of September 2002.

Our Protege Club at the time in Vancouver, was MPsport.net. One of our members, contacted Sparkco Enginneering to setup a group purchase for a set of iginition wires for our Protege's. And the story goes like this:

Sept 9th 2002: Vancouver Protege Club does group purchase with Sparkco for ignition wires. I was told the cost was $70. When the time came to pay, they wanted $140 for my order (because I had a 1.8l engine, everyone had a 2.0l). I was advised to contact Peter Luk @ Sparkco:

From: Amish Solanki
To: info@sparkco.com
Sent: Monday, September 09, 2002 3:33 AM
Subject: ATTN: PETER FW: Igintion Wires

Hi Peter,

I’m forwarding this email regarding a group buy of Ignition Wires that were purchased for the Mazda Protégé’s here in Vancouver, BC.

As you can see there was some miscommunication regarding the pricing of the wires, and were mentioned to be $70 total. I am now told that they are $140 for my car, since I own a ’99, 1.8L.

I was wondering if due to the amount that we have purchased in our group buy, if I could get the same pricing as the rest of the members since I believe I am the only one who has purchased the 1.8L?

Thanks for your help,

Amish
Mpsport.net Webmaster

In response by Peter:

From: Sparkco Engineering Inc. [mailto:info@sparkco.com]
Sent: September 9, 2002 5:54 AM

Hello Amish,

How are you? Thank you for your email.

The MP3, MP5 are 2.0L engine which require only 2 ignition wires. Now, 1.8L Protege has 4 ignition wires.

The regular retail price for MP3 & MP5 are CAD$ 79.99 + shipping + GST & PST, and the 1.8L Protege is CAD$ 159.99 + shipping + GST & PST.

For group buy, the MP3 & MP5 are only CAD$ 70.00 ( all included, CASH ONLY ). And the 1.8L is CAD$ 140.00 ( again, all included, CASH ONLY ). This price is only for group buy.

Amish, the best price I can give you is CAD$ 130.00 ( all included ). How's that?? Please remember, you have a completely different wires from the MP3 & MP5.

Should you have any question, please feel free to email to me or call me at (450)-659-1111 at any time. Thanks!

Sparkco Engineering Inc.
Peter, Luk ( Technical / Marketing Director )

::

From: Amish Solanki
To: 'Sparkco Engineering Inc.'
Sent: Monday, September 09, 2002 4:43 PM

Hi Peter,

Thanks for your quick reply that is greatly appreciated.

I understand about the differences in the ignition wires, I just wish it was explained more clearly upfront from Vince who had posted that they are ALL for $70. Even when I asked if they would work on the 1.8L he said it would.

I appreciate you being able to lower the price for me. I would be more than glad to purchase them at that price, and also from your service.

Sept 18th 2002: We get the wires. Everyone with a 2.0l is fine, my engine is misfiring. Contact Peter by phone and explain problem. He says to leave it in for a day and try it out. Also wants me to take pictures of the way I've installed the wires:

Hi Peter,

Thanks again for sending the wires so quickly to our group. All of the guys are extremely happy with them.

I left the wires in for a day, and drove around with them. Whenever I was at idle the car rpm would drop and go back up, inconsistently. There was lots of hesitation during first and second gear. Even during highway driving in 5th gear, it sounds like the wires were misfiring.

I’ve put my old ones back in, and I don’t have any problems with them.

I’ve taken some pictures as you requested, but as they are pretty big in size, I have them uploaded at

http://www.mpsport.net/images/members/gujustud/sparkco

Hopefully they are a defective set as you mentioned.

Let me know what you think,

Thanks again for your help,

Sept 20th 2002: Peter says he will send me a new set on Monday (Sept 30th):

From: Sparkco Engineering Inc. [mailto:info@sparkco.com]
Sent: September 20, 2002 6:33 PM
To: Amish Solanki

Hello Amish,

How are you? Thank you for your reply.

I will send you a complete new set on Monday. Upon receiving the new one, please ship the old one back to us by Canada regular post. Thanks! And sorry for this inconvenience.

::

From: Amish Solanki
Sent: September 23, 2002 2:41 PM
To: Sparkco Engineering Inc. [mailto:info@sparkco.com]

Hi Peter,

Thanks very much. I look forward to trying the new wires out.

My address is:

Oct 3rd 2002: 10 days pass, still no wires. I write another email to Peter:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: October 3, 2002 8:16 AM
To: 'Sparkco Engineering Inc.'

Hi Peter,

I’m just wondering if you’ve sent out the new set of wires yet? I still have yet to receive them.

Thanks!

Amish

Oct 10th 2002: 7 days pass. No response. I write yet another email to Peter:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: October 8, 2002 8:22 AM
To: 'Sparkco Engineering Inc.'

Hi Peter,

I still haven’t received a reply from your regarding these wires, no have I received any in the mail. Its been over 2 weeks since you last email me, telling me that you would mail some out.

Thanks,

Oct 18th 2002: Another 10 days pass. No response. I write yet ANOTHER email to Peter:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: October 18, 2002 9:06 AM
To: 'Sparkco Engineering Inc.'

Hi Peter,

Its been close to a month now. When I spoke to you last week you informed me that you would send out a new set on Thursday (Oct 10th). Its been another week and I still have to receive my new set.

I’m quite upset that I haven’t been getting any information from you regarding the situation, and it seems to be me having to call you to get any information. At this point in time I would appreciate it if you could just refund my money for the wires and I will gladly ship the set I have back. However I don’t feel that I should have to pay for the shipping of the wires back to your company as they were a manufacture defect.

Thanks again for your business, I look forward to your reply.

Oct 21st 2002: Finally I get a response:

From: Sparkco Engineering Inc. [mailto:info@sparkco.com]
Sent: October 21, 2002 11:48 AM
To: Amish Solanki

Hello Amish,

How are you? Sorry for the late reply to your last emails, I was out of town.

Sorry, I think we are misunderstand each other. We have to receive the defect wire set first, so that we can exam the wires. We will send you a complete new set under warranty with prepay express shipping. We will pay you back the return shipping cost. Please send it back to us by regular Canada Postal service.

Again, we are sorry about this misunderstanding. We will send you a new ( improve ) wire set immediately once we've received the old one. Thanks!

Please ship it back to our office address as followed:

Sparkco Engineering Inc.
3600 Matte, Suite J-22
Brossard, Quebec, J4Y-2Z2 Canada

At this point, I was starting to slightly frustrated. There were some issues popping up on Protegeclub.com and MSprotege.com regarding problems with some other members wires. Some members were down in the states, and in that case, dealt with www.sparkcoonline.com. The rep dealing with the issue for the American members was Derrick. I sent him a PM, and asked him to check out the thread that members were posting problems with their wires. He replied back to me via email:

From: Derrick [mailto:derrick@sparkcoonline.com]
Sent: October 21, 2002 6:35 PM
To: gujustud
Subject: Re: Reply Please

Hi

I heard about this issue with some of the wire sets sold in Canada only. I deal
mostly with online sales and promotion, but I will try to get the final stance
on this issue. I'll talk to Peter and post the answer online

thanks
derrick

::

Hi Derrick,

Thanks for your reply.
I got a email back from Peter at Sparkco. I've copied it below:

(Email from OCT 21 posted above)

Derrick, what I don't understand now, is that he is changing his story. He is now requesting that I send it back FIRST so he can exam my set? He clearly told me on the phone the plugs were not long enough to cover the coils hense the reason for the misfire, and engine lag. I had asked him in the previous email to this one, that I would be more satisfied if I could just return my set, and receive a refund. Its been now a month since I initially paid for my set, and have nothing except defunct wires.

Thanks again for your help,

Amish

::

From: Derrick [mailto:derrick@sparkcoonline.com]
Sent: October 22, 2002 9:00 PM
To: Amish Solanki

Hi Amish,

I posted a reply on the forum that you can check out.

My understanding is that with your set of wires, Peter tried a newer design, which he thought would be better, and obviously it is not. Therefore, he wants you to send him back the old set, and once he gets it he will send you out a new one right away. I guess he just wants to make sure he gets the original set back. But from what he told me on the phone today, he will send you a new set as soon as he receives your old set. In other words, you will get a new set no matter what. That is what I understood. If you do not want the wire set anymore, and would rather your money back, then you should discuss that with him. I can not help you with that.

You can reach Peter at 450-659-1111 from 10am till 6pm EST

Hope that helps
Derrick

::

Hi Derrick,

Thanks for looking into this for me. At this point in time, I think I'm just going to try and get my money back. I personally believe Peter is changing his story now, but I have a email from him that he sent when I initially had the problem which explains exactly what he said. I've copied it below for you:

(Email from Sept 20 posted above)

You can see he clearly said that "upon receiving the new one, please ship the old one back". I personally don't even feel safe sending the old one back by "regular" post. What is to happen if it does get lost? Then I may be blamed for not sending them back.

I will contact him by phone (3rd time) and try and get my money back.

Once again, thanks for trying to help me out,

Amish

::

From: Derrick [mailto:derrick@sparkcoonline.com]
Sent: October 23, 2002 8:54 PM
To: Amish Solanki
Subject: RE: Reply Please

No problem,

All the best,
Derrick

Oct 23th 2002: Now during the time I was speaking with Derrick, I fired off a email back to Peter, in regards to the last email he wrote me about the misunderstanding:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: October 23, 2002 7:07 PM
To: 'Sparkco Engineering Inc.'

Hi Peter,

I understand that you have spoken to Derrick from Sparkco as well.

I don’t believe there is any misunderstanding. I’ve copied below your previous email to me, sent Sept 20 ‘02:

-----Original Message-----
From: Sparkco Engineering Inc. [mailto:info@sparkco.com]
Sent: September 20, 2002 6:33 PM
To: Amish Solanki
Subject: Re: 1.8L Iginition Wires


Hello Amish,

How are you? Thank you for your reply.

I will send you a complete new set on Monday. Upon receiving the new one, please ship the old one back to us by Canada regular post. Thanks! And sorry for this inconvenience.

As you can see, you CLEARLY said that “upon receiving the new one, please ship the old one back”. That to me means that once I received the new set from you to send back the set I currently have. Now you are asking telling me that we misunderstand each other? Also what is there to examine? Do you not remember telling me on the phone that someone else from Montreal also sent back their wires as well? And the problem lies in the plugs that attach to the coils? You told me they were too short, which was the reason of the offset misfiring.

I’ve been extremely displeased with the way that this has been handled so far. It’s now been a MONTH and I have yet to use/see any wires that work.

I would appreciate if you could please email me back as soon as possible. As mentioned in my previous email I would rather return this set, and receive my money back.

Oct 28th 2002: 4 days pass with no reply to my above email. He finally writes me an email:

From: Sparkco Technology International Co. [mailto:peter@sparkco.com]
Sent: October 28, 2002 1:11 AM
To: Amish Solanki

Hello Amish,

How are you? Did you send us back the wire set yet?? When did you send it. Please reply to us ASAP. Thanks!

Peter

My reply back (with email I sent him on Oct 23rd):

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: October 27, 2002 11:11 PM
To: 'Sparkco Technology International Co.'

Hi Peter,

Did you not receive my email that I wrote to you on Wednesday?

I shall forward it to you again.

::

From: Sparkco Engineering Inc. [mailto:info@sparkco.com]
Sent: October 28, 2002 5:26 AM
To: Amish Solanki

Hello Amish,

Thank you for your reply.

Please send the wire set to us immediately by regular Canada post service, we will pay you for shipping ( it should cost you no more than CAD$ 10.00 ). We will send you back a complete new set by EXPRESS post upon receiving the old set. Thanks!

::

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: October 28, 2002 12:07 PM
To: 'Sparkco Engineering Inc.'

Hi Peter,

I’m not sure if you’re reading my emails completely, but at this time I do not wish to get another set of your wires. This entire situation has really upset me, and I will be happy to ship them back if you could just REFUND my money please.

Please let me know if this is okay, and I will ship them back to you.

::

From: Sparkco Technology International Co. [mailto:peter@sparkco.com]
Sent: October 28, 2002 10:54 PM
To: Amish Solanki

Sorry, we can only give you warranty, since it is a special group buy deal. No matter what, please send the old set back to us, and we will express a new set to you right away. Thanks!

If you want to talk to me directly, please call me at 450-659-1111 tomorrow. Thanks!

Oct 29th 2002: So I took the time to call Peter, at the number he provided. We spoke for some time (keep in mind, I was paying the long distance charges). At first he was actually quite rude to me, but then he finally calmed down, once I explained that I WAS the customer here. He tried giving me a run around saying that this isin't a normal purchase because it was done thru a group buy. I told him HE was the retailer REGARDLESS because it was HIS decision to sell the parts to our group, which puts him in charge of the product. I explained to him my position in the Vancouver Protege Club, and that my say in our club, would have a lot of influence over what products other members buy (ie: I said don't buy Sparkco, and nobody does).
He finally realizes what he said, and said he would ship the 2nd set to me first. I sent him another email after our talk on the phone:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: October 29, 2002 1:47 PM
To: 'Sparkco Technology International Co.'

HI Peter,

Thanks for sorting out this issue today.

My address is

Amish Solanki
#20 -12491 No 2 Road
Richmond, BC
Canada
V7E2G3

Early Nov 2002: I received the 2nd set of wires from Peter. After having them in for about a week, I went to clean my valve cover. I pulled out the wires and 2 of them broke. The connectors came out, and a bunch of peices of plastic came out inside my valve cover. I had to pick all the peices out.

I ended up calling Peter, as I figured it would be faster. He wanted pictures of what happened. He blamed me for them breaking. He said I should of put silicone based dielectric grease on the plugs. I told him 2 things. 1) Where are the instructions that say this? 2) Where is the silicone based dielectric grease? You should include a small packet of it. He admits fault, and says that he will ship out my 3rd set.

Nov 22nd 2002: Sent back wires to him. Yeah it took a week or so, I wasn't gonna rush for him.

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: November 22, 2002 6:24 PM
To: 'Sparkco Technology International Co.'

Hi Peter,

I did mail back the FIRST set of wires you sent out to me this week. The cost of shipping was $8.25. I will send out the 2nd set this week for you.

If you can please send me a chq back for $16.50 (to cover the cost of both wires). You can send it with the 3rd set of wires.

Once again my address is: <edited>

Nov 28th 2002: I didn't hear from him, nor receive my 3rd set of wires, so I sent him another email:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: November 28, 2002 8:49 AM
To: 'Sparkco Technology International Co.'

Hi Peter,

Can you please let me know when you have shipped out the new set of wires?

Thanks,

Amish

::

From: Sparkco Technology International Co. [mailto:peter@sparkco.com]
Sent: November 28, 2002 9:41 PM
To: Amish Solanki

Hello Amish,

How are you? Thank you for your email.

I have received the first "defected" wire set yesterday, thanks!

We are moving to a new office next week. Therefore, can you wait until we finish moving???? I will be able to send it to you next week only. Is it OK?? Thanks!

::

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: November 28, 2002 7:00 PM
To: 'Sparkco Technology International Co.'

Yeap no problem Peter,

Glad to hear you received the first set.

Keep me updated,

Amish

Dec 20th 2002: So almost a month rolls around. No email, no phone call, no wires. Fire off yet another email:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: December 20, 2002 7:08 PM
To: 'Sparkco Technology International Co.'

Peter,

Have you had a chance to send out the wires yet?

Amish

Jan 8th 2003: We're into the next year with no reply:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: January 8, 2003 6:13 PM
To: 'Sparkco Technology International Co.'

Hi Peter,

Its been over a month now that you said you would send me a new set of wires. Can you understand my frustration with the situation with these wires?

Jan 13th 2003: Another 5 days...

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: January 13, 2003 1:11 PM
To: 'Sparkco Technology International Co.'

Peter,

November 28th you said you would send me out a new set once you finished moving. I replied to you on Nov 28th that I would wait. I sent you another email on January 8th, and now again on the 13th.

What is it going to take for you to simply refund my money? The service I am receiving has truly gone downhill. I thought from our last conversation on the phone that you would have understood my position within our club, and the influence I have over the products that your company sells to protégé owners.

I await your reply.

Amish

Mid Jan 2003: Now its been SO long, I can't completely remember what happened here, but either 1) I called him (most likely) or 2) he called me (which I can't remember him EVER doing, so I'd go for the #1). Anyhoo, it came down to that their warrenty program changed, and NO matter what I have to send the 2nd set of wires back to him, before he would ship the 3rd set, NO MATTER what. So again, I ship of the 2nd set of wires to him (my cost of course):

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: January 27, 2003 10:24 PM
To: 'Sparkco Engineering Inc.'

Peter,

I’m just writing to inform you that I have shipped the 2nd set of wires to you today via Canadapost. Please let me know when you receive it and when the 3rd set has been shipped out.

Also if you could please give me the contact details for the person who is now in charge of retail sales.

Thank you,

Several Months Later 2003: No reply, no wires. Big surprise? No. I didn't spend any more time emailing Peter, because I knew that he only ignores all my emails. I tried calling him SEVERAL times, (no answers), yet I did leave him SEVERAL messages.

March 13th 2003: What the hell, lets try email:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: March 13, 2003 11:03 PM
To: 'Sparkco Engineering Inc.'

Peter,

I’ve left you NUMEROUS voicemails asking you to CALL me back, and you have refused to do so.

This situation is getting far out of hand, and I am extremely DISPLEASED with the way you are treating this whole situation. You HAD the option to sort things out, to TAKE care of things, but you refused to do so. I sent my second set of wires on Jan 27th. It has now almost been 2 MONTHS. WHERE is my THIRD set of wires AND the chq you said you would send to REFUND My shipping fees.

IF you do not want to deal with this, you must inform me who will do so, because at this point you are NOT helping this situation.

Amish

March 17th 2003: Woot a reply! 4 days later:

From: Sparkco Engineering Inc. [mailto:info@sparkco.com]
Sent: March 17, 2003 7:43 PM
To: Amish Solanki
Subject: Re: Sparkco Wires (1.8L)

Hi Amish,

How are you? We have received you emails, thanks!

We are in the process of re-designing a complete new set for 1.8L now. We should be able to finish the testing by the end of this week. Once it has passed the test, we will send you the replacement set immediately. We will send you CAD$ 14.00 to cover the postage as well.

Thank you for your understanding.

April 14th 2003: Understand? Who said I was understanding? Anyhoo, I didn't reply to that email above, I figured I'd just wait. Well I did wait. I waited just about a month. I noticed steam coming out of my ears so I figured I should write a email:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: April 14, 2003 9:04 PM
To: 'Sparkco Engineering Inc.'

Peter,

In 3 days time, it will be ONE MONTH since your last email you sent below.

HOW far are you expecting to take this? I’m surprised a BIG company like SPARKCO cannot REFUND ONE customer their money. This is getting FAR out of hand. Your company needs to wake up.

Amish

Mid May 2003: I was about to leave work one day, when all of a sudden Purolator comes at abou 4:50pm and drops of a box. I rip it open, and inside is my 3rd set of wires. Just to put this into perspective however, he told me that he would ship out this set of wires a week from his email which was sent on Nov 28th 2003. Thats slightly over 150 days. Just about 5 months. Anyhoo, I digged around the box, but there was no cheque to cover my shipping fee. Figured. So I tried the new wires. Fit okay, seemed more solid design. No engine misfiring. Slight hesitation, but liveable.

I didn't bother to let Peter know I got the new set. If he couldn't even reply to my emails, what was the point in me letting him know I got the wires. Well I guess he was wondering, so he finally sent me a email:

From: Sparkco Engineering Inc. [mailto:info@sparkco.com]
Sent: May 23, 2003 2:49 PM
To: 'Amish Solanki'

Hello Amish,

How are you? Did you receive our latest version of your 1.8L wire set??? So, how do you like it?? Did they solve the problem finally???

We have tried on 2 1.8L already, and they are all running very well. Please reply to me if you can, and I will finalize the payment ( I own you 2 postages ) with you. Thanks!

Peter.
Tel.: 450-659-1111

::

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: June 2, 2003 9:03 PM
To: 'Sparkco Engineering Inc.'

Hi Peter,

Thanks for your email.

Yes I received the wires. Thank you. The wires do work, althought there is a slight hesitation every now and then. It happens about 1-2 times a day, during a 1-2 hour drive. It lasts for about 2-3 seconds during acceleration. I’ve had another protégé driver in the car with my and even he notices it, but its liveable.

::

From: Peter [mailto:peter@sparkco.com]
Sent: June 3, 2003 5:22 AM
To: Amish Solanki

Thank you for your reply Amish. Can you change all 4 spark plug with ( NGK Iridium ) please. The part number is: BKR5EIX-11. It will help. Please let me know. Thanks!

Eh? So now he wants me to pay more money on another product to make his work better? I think not! So I tell him this, and look what he says:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: June 3, 2003 7:08 PM
To: 'Peter'

I will try that out later on. But I don”t have the problem with the original wires.

Also are you going to send me a check for the shipping?

::

From: Peter [mailto:peter@sparkco.com]
Sent: June 4, 2003 5:24 AM
To: Amish Solanki

You are doing a modification on your car, please do not compare with the OEM wires. Don't tell me that you feel nothing with our Sparkco wires. If that is the case, then change them back to your OEM wires.

We have the same problem with the Hyundai Accent 2003, we change the plugs into Iridium and solve the problem immediately. That's the why I ask you to do so. The plugs are only cost you CAD$ 50.00/set.

Is CAD$ 15.00 enough to cover the last 2 return's postages?? I will send it to you later. Thanks!

I couldn't believe he said that (what I put in BOLD). How about "send them back, and I'll refund you". Moron.

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: June 4, 2003 8:09 AM
To: 'Peter'
Subject: RE: Sparkco Wires (1.8L)

Hi Peter,

Below is a copy of a email I sent last year. It shows the cost for the wires were $8.25 each time I sent them to you for a total of $16.50.

Also I didn’t say that I didn’t feel anything with your wires. I did notice a great improvement on the higher end of the RPM

(copy of email from Nov 22nd 2002).

And that my friends is the last I have heard from Peter, or Sparkco. No more emails, no phone calls, no refund for my shipping charge. Below are several emails I have sent to him requesting my refund that he mentioned several times that he would send back to me, but never did. Yes you may think I sound harsh in these emails, but with this type of service it IS to be expected, if not WORSE. Keep a eye out on the date:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: July 24, 2003 6:49 AM
To: 'Peter'

Peter,

Its been almost 2 months since your last email, and I have yet to receive a cheque in the mail for the shipping. You owe me $16.50.

Can you PLEASE send this out ASAP.

::

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: August 15, 2003 8:14 AM
To: 'Peter'

Peter this is my 3rd email. Where is the cheque?

::

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: August 28, 2003 5:40 PM
To: 'Peter'

Yet another month….

Oct 2003: So I was browsing the Protege boards, and noticed that there is a group buy going on with the Sparkco Wires. That actually reminded me about the refund I have yet to receive, being close to a YEAR now. I figured, why not send them off another email:

From: Amish Solanki [mailto:asolanki@shaw.ca]
Sent: October 19, 2003 1:20 AM
To: 'peter@sparkco.com'; 'Sparkco Engineering Inc.'

I can’t remember how many emails I’ve sent.

I know its been over a YEAR now. Please wake up and send me my cheque.

I know there is a group buy currently happening with your wires. All I have to do is speak of this BRUTAL service, and you will loose out on that group buy.

Is it so hard for you to send $16.50 dollars?

Amish

Oct 20th 2003: Of course no reply to this date. So I figured I'd post this story. The point is to get my word out there regarding the EXTREMELY BRUTAL service by Sparkco Engineering. To get me to EVEN remotely change my mind, I request 3 things:

1) My freaken REFUND of the shipping. If you feel SOMEWHAT bad for the way you've treated me through this, OFFER to refund me more money for all the long distance calls i've made for all the messages i've left you.

2) A apology. Not a email. Anyone can do that. Just look above. Write me out a apology email, and mail it to me. Call me up as well, and apologize.

3) A Public apology. All the Protege Forums will be reading this, and I will be sure to post it on MANY more car forums out there. Don't loose your name to this. MAKE it noticed that you are or want to be noted as a respectable company. Say you were wrong.